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For the past few days, we have experienced a problem on the server processing Premium upgrades. This problem has been resolved. We are very sorry for the inconvenience. We are working to manually process the upgrades. Please contact us if your Premium upgrade is not working after purchasing so we can quickly resolve this issue. We have set up a unique email address for these problems. Please contact us at: gainsubspremium 'at' atrios 'dot' com and include your Paypal transaction number for quicker processing. For those effected by this problem, we will grant an extra 7 days of Premium usage for free.
Thank you and we look forward to serving you!Back to blog